Question: Where can I get the game’s manual?
Answer: You can download the Re-Mission Game Manual here (Adobe PDF).
Question: Is there a Mac version of the game?  Does it work with the new Intel-based Macs?
Answer: Re-Mission is only available for Windows PCs.
Question: Do you have a console version of the game such as the Microsoft Xbox, Sony PlayStation or Nintendo Wii?
Answer: Re-Mission is only available for Windows PC.
Question:  I have Windows Vista and am receiving a “Feature Transfer Error” during installation.  Is there a work-around?
Answer: There are a few solutions that may resolve the issue.  First, ensure that the surface of the disc is clean.   Use a soft cloth and wipe from the center ring outward to clean any dirt or fingerprints from the disc.  If this does not resolve the issue, here are some specific solutions for Windows Vista which may correct the problem:

  • Right-click the setup.exe file in your CD or DVD drive and select “run as administrator”
  • Right-click the setup.exe file in your CD or DVD drive and select XP or 2000.
  • Create a folder named Re-Mission in the C: Program Files folder.
  • Copy the files from the CD’s or DVD to a new folder on your desktop

and install from there.

Question: When trying to start Re-Mission or while playing the game, I’m dropped back into the Windows desktop.  Why is this happening?
Answer: The most common reason for this problem is that the computer does not meet the minimum requirements to run Re-Mission.  The minimum specifications for the game are below:

Minimum Configuration

  • Operating System: Windows®
  • CPU: 1.4 GHz Pentium ® 4 or AMD Athlon™
  • RAM: 256 MB memory
  • Hard Drive: 100 MB of free hard drive space (DVD minimum install)
  • CD ROM: 24X speed CD-ROM or higher (CD version)
  • DVD ROM: 2X speed DVD-ROM or higher (DVD or CD version)
  • Video: Direct3D-compatible video card w/64MD
  • DirectX: 9.0c or higher
  • Sound: DirectX® compatible sound card or onboard sound
  • Input: Keyboard, mouse

Recommended Configuration

  • Recommended Configuration
  • OS: Windows ® ME/98SE/2000/XP
  • CPU: 2.4 GHz Pentium® Pentium® 4 or AMD Athlon™ XP
  • RAM: 512 MB memory
  • Hard Drive: 4 GB of free hard drive space
  • CD ROM: 24X speed CD-ROM
  • DVD ROM: 2X speed DVD-ROM or higher (DVD or CD version)
  • Video: Direct 3D-compatible video card w/128MB, 8xAGP, and Pixel Shader 2.0 support
  • DirectX: DirectX® 9.0c or higher
  • Sound: Sound Blaster® Audigy™ 2
  • Input: Keyboard, mouse, PS2 controller

Other possible reasons are:

  • Interference with third-party software. Turn off any third-party application running in the background such as an antivirus or spyware, then restart Re-Mission.
  • Out-dated video driver. Make certain you have the latest video driver installed.
  • The game is being played under a different user name.  If your computer has more than one user login name, be sure to play the game under same user name as it was installed.
Question: When I try to update the Re-Mission program, I’m receiving an error message that says, “A connection to the Patch Server could not be acquired.”  What should I do?
Answer: Re-Mission game updates are not available.  If you continue to receive the error message mentioned above, please make sure you are connected correctly to the Internet.  If you are on a dial-up, please connect to your provider first and then run Re-Mission.
Question: During the install, the System Check says that one or more of the specifications of my computer does not meet the minimum requirements for Re-Mission.  Can I still run the game?
Answer: We cannot guarantee that the game will run properly on systems which do not meet the minimum specifications.
Question: In Windows 98 or Windows ME, the graphics in the game has overlapping sections and flickers on the screen.
Answer: If you are using an NVIDIA chip based video card, you might need to upgrade your video driver.  Check the NVIDIA website for the latest drivers at: Also, try different screen resolutions.  This can be set from the Main Menu/Options/Video.  A minimum resolution setting of 640×480 may correct the problem.
Question: How can I bypass the Cinematic Movies played during a mission?
Answer: The Cinematic Movies cannot be bypassed the first time playing a mission.  However, when replaying a mission, a cinematic movie seen before can be bypassed at any time by pressing the spacebar.
Question: My joypad/joystick is only partially responding to the controls or not responding at all.
Answer: The joypad/joystick needs to be inserted into the USB port before the computer is turned on.  Try shutting down the computer and restarting it while the controller(s) are connected.
Question: My joypad controller does not vibrate when Roxxi receives damage.
Answer: Make sure the feature is checked under Main Menu/Options/Controller/Player 1/More Options.  Also, if your controller or controller’s USB adapter requires drivers, be sure they are installed and you are using the latest version.

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Downloading Re-Mission

Question: My download won’t begin, what’s going on?

The most common reasons are very high internet traffic or your internet service provider is having an issue.  Try viewing other websites to see if you experience delays in page loading.  If you do, try checking your internet connectivity via the Command Prompt.  If you determine you are having internet issues, please contact your internet service provider for further assistance.

Step-by-Step connectivity check:

Left-click the ‘Start’ menu button in the lower left of your screen.

  • Left-click the ‘Run…’ button.
  • Type ‘cmd’ into the text-box which appears and select ‘OK’
  • In the window which appears type ‘ping‘ and hit the Enter key.  Do the same for and  Take note of the Ping Statistics and round-trip times in each case.  If any packets sent out are not received back, there is a high percentage loss of received packets, or there are any unusually high times (1000ms or greater), it is likely that you are having connection issues and should contact your internet service provider for assistance.
Question: My download won’t begin, and it’s not related to internet traffic or my internet service provider. What should I

A cable may have come loose from the wall, your PC, your cable or DSL modem, or router.  Check the Ethernet and power cable connections to be sure they are all securely plugged in.  If all the cables are connected, your router and modem may need to be rebooted. See below for instructions. 

Step-by-Step router and modem reboot:

  1. Turn off the modem via the power button on the back of it.
  2. Unplug the power cable from the back of the router (if you have one).
  3. Wait 30 seconds and then turn the modem back on.
  4. Once the modem has reset (you should see two solid lights; power and data), plug the router back in.
  5. Once the internet light on the router begins to light up, everything should be ready; try your download again.
Question: My download won’t begin, and it’s not related to internet traffic, my internet service provider, and my local hardware is working just fine.  What else can I do?
Answer: There are some issues which can cause a download to not initiate; listed below are the most common ones.

  • If you are using a pop-up blocker (such as the Google Toolbar or similar), temporarily disable the pop-up blocker try your download again.
  • If you are using a firewall program, temporarily disable this program and try your download again.*
  • If you are using a screensaver, temporarily disable your screensaver and try your download again.
  • If you are using a “download manager program”, temporarily disable this program and try your download again.

*Your firewall may either be on your router (if you are using one), within Windows Vista and Windows XP (if you have Service Pack 2), or an independent software firewall such as Norton or McAfee.  If you are familiar with your PCs firewall you may configure it to allow downloads from this site rather than temporarily disabling the firewall.

Question: My download was interrupted, and I have to start again.  Is there a way to just resume from where it left off?
Answer: In most cases it’s possible to resume a download from where it left off, provided you have a download manager installed on your machine. There are a number of reliable and free download managers available, such as FDR or  wxDownload Fast.  You may also visit CNET Network’s site to search for other download managers and read user reviews to find one that best suits your needs.

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Re-Mission requires the following technical specifications:

A Playstation2 game controller is recommended for best game-play experience. (USB adapter for the controller required to connect to the PC).